Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Doorbell offline after network change

Reply
Discussion stats
  • 1 Reply
  • ‎2024-01-23 04:15 AM
  • 530 Views
  • 0 Likes
  • 2 In Conversation
Bellawatcher47
Follower
Follower
‎2024-01-23 04:15 AM

My door bell worked perfectly until the wi-fi address was split 2.4. /5.0 how do I tell which wi-fi supply is connected to the door bell because the the bell push base station and I phone no longer talk to each other

Labels:
0 Likes
Reply
Message 1 of 2
530
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-01-23 05:23 AM
@Bellawatcher47 wrote:

how do I tell which wi-fi supply is connected to the door bell

The doorbell only connects on 2.4 ghz.  It has no 5 ghz radio.

 

@Bellawatcher47 wrote:

 bell push base station and I phone no longer talk to each other

I don't understand what "bell push base station" means...

 

Is the doorbell connected to an Arlo base/hub?  Or is it connected to your home wifi?

 

Also, did you get a new router?  Or just change your wifi network?

 

 

0 Likes
Reply
Message 2 of 2
525
Discussion stats
  • 1 Reply
  • ‎2024-01-23 04:15 AM
  • 531 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.