Doorbell constantly goes offline

[LG5291]

Set up was breeze but this doorbell will not keep a stable connection. I have to basically do a whole restart for the doorbell to come back online. Sometimes it will come back by itself. I had a sigh of relief when the doorbell held a solid connection for a few hours then it just went offline again. My router is 20 feet from the doorbell. Everything is wired correctly. If I don’t get a solution to this post I will be returning the product and leaving bad reviews everywhere I can and never recommending this product.

[jguerdat]

Have you verified the signal strength and quality between your router and doorbell? Are there any other wireless devices that use the 2.4GHz band nearby that could be interfering? A recent poster found that his wireless printer was causing interference with similar results.

[LG5291]

Hi

Yes I have a strong signal to the device. The router is less than 30 feet away from the doorbell. There are no other devices interfering with the doorbell. Even if I did have a printer or cellphone etc between the router and doorbell, that should not interfere with the signal. I understand that it does interfere but it really shouldn’t, especially in the case of a security camera. I’ve never been in the same room as someone else on their wireless device and either of us have a connectivity issue. 

[ShayneS]

May I ask all troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.