Arlo|Smart Home Security|Wireless HD Security Cameras

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I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops. The video also comes up as a green blank screen. anybody else experience this and does anyone know how to fix this?

2 REPLIES 2

@davem27 wrote:

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.

Normally the buzzing is because you need the power kit.

Not sure what you mean by "constant power at the doorbell".

@davem27 wrote:

The video also comes up as a green blank screen.

Does it do this when

you press the doorbell and receive a call
you livestream the doorbell camera in the app
you review a video in the library?

1 only, but I have since removed and readded the camera and looks like both problems have been solved.

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