Arlo|Smart Home Security|Wireless HD Security Cameras
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Doorbell chime buzzes

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  • ‎2021-10-29 12:20 PM
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davem27
Guide
Guide
‎2021-10-29 12:20 PM

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  The video also comes up as a green blank screen.  anybody else experience this and does anyone know how to fix this?

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StephenB
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‎2021-10-29 12:51 PM
@davem27 wrote:

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  

Normally the buzzing is because you need the power kit.

 

Not sure what you mean by "constant power at the doorbell". 

 

@davem27 wrote:

The video also comes up as a green blank screen. 

Does it do this when

  1. you press the doorbell and receive a call
  2. you livestream the doorbell camera in the app
  3. you review a video in the library?
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davem27
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Guide
‎2021-10-29 02:54 PM

1 only, but I have since removed and readded the camera and looks like both problems have been solved.

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