Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Doorbell chime buzzes

Reply
Discussion stats
  • 2 Replies
  • ‎2021-10-29 12:20 PM
  • 859 Views
  • 0 Likes
  • 2 In Conversation
davem27
Guide
Guide
‎2021-10-29 12:20 PM

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  The video also comes up as a green blank screen.  anybody else experience this and does anyone know how to fix this?

Labels:
0 Likes
Reply
Message 1 of 3
859
2 REPLIES 2
StephenB
Guru Guru
Guru
‎2021-10-29 12:51 PM
@davem27 wrote:

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  

Normally the buzzing is because you need the power kit.

 

Not sure what you mean by "constant power at the doorbell". 

 

@davem27 wrote:

The video also comes up as a green blank screen. 

Does it do this when

  1. you press the doorbell and receive a call
  2. you livestream the doorbell camera in the app
  3. you review a video in the library?
0 Likes
Reply
Message 2 of 3
857
davem27
Guide
Guide
‎2021-10-29 02:54 PM

1 only, but I have since removed and readded the camera and looks like both problems have been solved.

0 Likes
Reply
Message 3 of 3
848
Discussion stats
  • 2 Replies
  • ‎2021-10-29 12:20 PM
  • 860 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.