Doorbell chime buzzes

[davem27]

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  The video also comes up as a green blank screen.  anybody else experience this and does anyone know how to fix this?

[StephenB]

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@davem27 wrote:

I did not connect the power to the chime box because i have constant power at the doorbell, but when I ring the doorbell, the chimebox buzzes for about 1 - 2 seconds and then stops.  

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Normally the buzzing is because you need the power kit.

Not sure what you mean by "constant power at the doorbell". 

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@davem27 wrote:

The video also comes up as a green blank screen. 

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Does it do this when

1. you press the doorbell and receive a call
2. you livestream the doorbell camera in the app
3. you review a video in the library?

[davem27]

1 only, but I have since removed and readded the camera and looks like both problems have been solved.