Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 3 Replies
  • ‎2021-04-16 07:56 AM
  • 591 Views
  • 0 Likes
  • 2 In Conversation
Tony227
Aspirant
Aspirant
‎2021-04-16 07:56 AM
Hi just purchased Arlo video doorbell I hardwired it and now the doorbell just buzzes. Replaced transformer check voltage is in check Firmware all OK need some help seeing what to do next thank you
Labels:
0 Likes
Reply
Message 1 of 4
591
3 REPLIES 3
StephenB
Guru Guru
Guru
‎2021-04-16 01:06 PM
@Tony227 wrote:
Hi just purchased Arlo video doorbell I hardwired it and now the doorbell just buzzes. Replaced transformer check voltage is in check Firmware all OK need some help seeing what to do next thank you

You installed the power module?

0 Likes
Reply
Message 2 of 4
582
Tony227
Aspirant
Aspirant
‎2021-04-16 01:45 PM
Watt power module
0 Likes
Reply
Message 3 of 4
579
StephenB
Guru Guru
Guru
‎2021-04-16 03:16 PM

The wired Arlo doorbell comes with a power kit that needs to be installed in the chime.

0 Likes
Reply
Message 4 of 4
575
Discussion stats
  • 3 Replies
  • ‎2021-04-16 07:56 AM
  • 592 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.