Chime not working

[Abundancexx]

Hi wonder if someone can help, had the arlo wired door bell fitted for three weeks now, everything was working perfect. Till someone pressed the door bell but my chime didn’t work but still received notification on my phone. The chime I have is the one I had with the old traditional door bell. I don’t understand why it’s stopped working all off a sudden. All my notifications are working just fine with the arlo apart from when someone presses the door bell I won’t hear the chime go off, so I have to rely on my phone when someone presses the door bell.

[StephenB]

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@Abundancexx wrote:
Hi wonder if someone can help, had the arlo wired door bell fitted for three weeks now, everything was working perfect. Till someone pressed the door bell but my chime didn’t work but still received notification on my phone. T

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Did you install the power kit?

If you have a second doorbell connected to the chime; Does that work properly?