Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Cannot connect wired door bell

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  • ‎2022-02-14 02:30 PM
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Nick1818
Follower
Follower
‎2022-02-14 02:30 PM

I cannot get this thing to scan the QR code and the times I have it doesn’t discover the camera. I’m beyond annoyed that I cannot get a phone number for this company.

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JamesC
Community Manager
Community Manager
‎2022-02-15 02:30 PM

Nick1818,

 

Are you getting an error message in the app? When you are able to scan the QR code and the device still isn't found, this could indicate the doorbell is too far from the router or the SSID/Password has been entered incorrectly. Be sure you're entering this information correctly.

 

JamesC

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