Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot change rule to record with motion on video door bell

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  • ‎2020-07-07 07:24 PM
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JakeJohnson
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Follower
‎2020-07-07 07:24 PM
It will not let me change rule on video door bell to record when there is motion. It only lets you choose, do nothing or sound alarm with motion detected. I try to tap on the box to select but it won’t let me.
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JamesC
Community Manager
Community Manager
‎2020-07-08 09:19 AM

JakeJohnson,

 

Do you have an active Arlo Smart plan for your doorbell? If so, check Settings > Subscription > to make sure the doorbell is participating in your Arlo Smart plan.

 

JamesC

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