Cannot change rule to record with motion on video door bell

[JakeJohnson]

It will not let me change rule on video door bell to record when there is motion. It only lets you choose, do nothing or sound alarm with motion detected. I try to tap on the box to select but it won’t let me.

[JamesC]

JakeJohnson,

Do you have an active Arlo Smart plan for your doorbell? If so, check Settings > Subscription > to make sure the doorbell is participating in your Arlo Smart plan.

JamesC