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Video doorbell trips transformer and doesn’t connect to internet when power restored

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  • 3 Replies
  • ‎2020-07-03 12:45 PM
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Skellmid
Aspirant
Aspirant
‎2020-07-03 12:45 PM
Video doorbell has overheated 3 24V transformers. Wires replaced with no effect. Significant delay reconnecting to internet when power restored. Internet connectivity and speed test satisfactory from other mobile device.
Is this a known problem with Arlo hardware?
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jguerdat
Guru Guru
Guru
‎2020-07-04 07:06 AM

Haven't heard of this. Are you using an existing chime? I'd swap at the store if nothing else seems wonky.

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Skellmid
Aspirant
Aspirant
‎2020-07-06 07:34 AM
Going to purchase new chime and see if that fixes problem.
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Skellmid
Aspirant
Aspirant
‎2020-07-08 05:00 PM
Replaced chime and reset Arlo. Transformer still gets very, very warm, but has not tripped off line again. I think it’s working now, I’ll update if transformer trips again.
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  • 3 Replies
  • ‎2020-07-03 12:45 PM
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  • 0 Likes
  • 2 In Conversation

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