Can’t Disable leave a message without a sub (option greyed out) without a sub

[JXDXW]

Upon frim ware update I can not turn off "leave a message" the toggle is present in the app under the device "call settings" but not lit to be active as an option.

[ShayneS]

Can you provide a screenshot of this setting so I can see as well. 

Thanks 

[SimonSJ]

I have exactly the same issue. Here is my screenshot.

[ShayneS]

This feature is unavailable without an Arlo Secure subscription. The feature requires recording/cloud capabilities which the basic plan does not provide at the moment. 

[SimonSJ]

That's fine, as it's not a feature that I want, but how do I disable it when the option to do so isn't available? At the moment the doorbell prompts to leave a message.

[ShayneS]

 I understand the issue now. This should not be  announcing to leave a message if you do not have a subscription. I have provided this info to the development team and I will update you as soon as possible. 

thanks for the info!

[ShayneS]

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

[ShayneS]

Are you still experiencing this issue?

[SimonSJ]

I now have an Arlo Secure subscription, so I have been able to disable the function.