Arlo video doorbell and chime connection

[ARLJL]

Two and a half months ago I installed an Arlo video doorbell and Chime. Sometimes when the doorbell is pressed the chime will continuously ring 4 times or so. The doorbell will start giving feedback from the street back outside and won't stop until a manual restart of the Chime. How can I resolve this? 

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact

[ARLJL]

I would love to, but the chat bot leads me in circles or lands me in dead ends. When I try to reach a representative, I am sent to the Dutch customer service, of which the page does not load. It's impossible to get a hold of anything but a computer spewing out the same articles time and again. I have tried both the Arlo app and via computer. Is there a direct e-mail address I can contact?

[ShayneS · Accepted solution]

@ARLJL 

I have escalated this for you and Support will be reaching out as soon as possible.