Arlo doorbell power tripped

[Chrisbeams]

The ring doorbell tripped the power for some reason on the circuit it’s on.. now it doesn’t seem to have any power. I checked all the cables etc and nothing has changed. I am assuming something has blown?

[StephenB]

---

@Chrisbeams wrote:
The ring doorbell tripped the power for some reason on the circuit it’s on.. now it doesn’t seem to have any power. I checked all the cables etc and nothing has changed. I am assuming something has blown?

---

Ring Doorbell???

This is an Arlo forum, if this a Ring question you need to post it in their forums.

[Chrisbeams]

Yes sorry I meant Arlo 🙂

[StephenB]

---

@Chrisbeams wrote:
Yes sorry I meant Arlo 🙂

---

Ok.  Can you clarify the model:

• Audio Doorbell
• Wired Video Doorbell (AVD1001)
• Wire-Free Video Doorbell (AVD2001)

Also if you have a chime on the circuit, try disconnecting the two wires at the doorbell, and touch them together. Does the chime ring?

[Chrisbeams]

Thanks it’s the Wired Video Doorbell (AVD1001). I don’t have a chime just the Arlo bell.

Thanks
Chris

[StephenB]

---

@Chrisbeams wrote:
Thanks it’s the Wired Video Doorbell (AVD1001). I don’t have a chime just the Arlo bell.

Ok. Is it powered by a plug-in adapter? Or are you using a transformer that is directly connected to your house wiring?

[Chrisbeams]

Hi it’s using the transformer into the house wiring.

[StephenB]

---

@Chrisbeams wrote:
it’s using the transformer into the house wiring.

---

The first thing to check is whether the circuit breaker has tripped, then obviously reset it.

You can't tell if the transformer or the doorbell failed unless you use a meter - it could be either one.

[Chrisbeams]

The circuit breaker is fine it did blow when something happened with the doorbell but I reset it.

Sounds like my only option is to get an electrician round then which is going to be expensive. Assuming it is the transformer are they covered under warranty?

Thanks
Chris

[StephenB]

---

@Chrisbeams wrote:

Sounds like my only option is to get an electrician round then which is going to be expensive. Assuming it is the transformer are they covered under warranty?

---

You could first purchase a plug-in transformer, and see if that powers the doorbell.  Or reinstall the original doorbell, and see if that works.

On the warranty - I'm in the US, and Arlo doesn't provide transformers here.  The US warranty only covers Arlo equipment.  FWIW, the transformer itself isn't that expensive.