Arlo Wired Doorbell resetting/syncing

[Elianogg]

This morning, my Arlo video wired doorbell said it was offline and needed to be reconnected to the network. I followed those steps, but they didn’t work at all. I then took the device off of my account, and tried to reconnect it after factory resetting it…nothing. When I try to factory reset, the lights breathe white - a light configuration that’s played when motion is detected. The lights don’t “flash” as directions say, nor do they stay a constant white. I’ve turned off the breaker for 5 minutes, unplugged the doorbell and brought it inside in case it froze, and plugged it all up once again. It only breathes, no blinks, no constant light, even after multiple factory reset attempts.

[StephenB]

How long are you holding the reset button?

• https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell

[Elianogg]

Hello, thank you for replying! I’ve held it many times to try, and nothings. I started at straight up only 15s, but then I started to hold it anywhere from 15s to 1m 30s.

[Elianogg · Accepted solution]

My guess is it got a little bit too cold with the cold front that came in. After I brought it inside for a day or two and reinstalled it, it worked fine. 

[ShayneS]

Thanks for the update.