Arlo Video Doorbell worked for about 15min

[agenisio]

I have tried two arlo video doorbells and both worked for about 20min and then disconnected and have no lights.  I confirmed before install I was gett 20 volts everything was correct.  I have taken both off and reset them both checked my connections even hooked up the old doorbell it works but no lights on the video doorbell.

[JamesC]

agenisio,

The symptoms you describe here sound like an issue with the transformer, take a look here for more information: 

The LED on my doorbell is off; what do I do?

How do I install the Power Kit for my Arlo Video Doorbell?

How do I measure the voltage of my doorbell transformer?

If you're still experiencing an issue, I encourage you to open a support case or reach out to a professional electrician to further investigate the issue:

Arlo Support Team

Where can I find professional help to install my Arlo Video Doorbell?

JamesC