Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Video Doorbell- not connected to base error

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  • ‎2021-08-09 04:02 PM
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Delomo7
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‎2021-08-09 04:02 PM

Arlo video doorbell was installed previously and worked fine.  Later received an error message and it would not connect to base station.  I removed the doorbell from the app.  I attempted to reinstall; however the doorbell isn't registering a solid white light for installation.  Light is indicating that it is detecting motion.

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jguerdat
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‎2021-08-10 05:18 AM

Use the reset procedure as provide in the FAQ in the Support area. Hold the small hidden button on the back until the ring starts flashing.

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ShayneS
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Arlo Moderator
‎2021-08-10 12:13 PM

Have you tried or does it connect directly to your wifi router? 

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