Arlo Video Doorbell and NuTone Door chimes

[NewUserTX]

I just purchased and installed a new Arlo Video Doorbell. When I turned the power back on my doorbell chimes would not stop ringing. I had installed the power kit according to instructions. I then removed the power kit and the chimes still rang continuously. I see that there may be no solution for this. Before installing ARlo, I had a doorbell switch that was continuously lit. I would think that was a good sign which meant that the wired doorbell would also continuously get power. This has turned into a nightmare situation. How can something so high tech be done in by something so low tech? Is there really no solution to the continuously ringing doorbell? 

[StephenB]

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@NewUserTX wrote:

 How can something so high tech be done in by something so low tech? Is there really no solution to the continuously ringing doorbell? 

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Some chime systems are incompatibile, and it is possible you have one.  You should also check to see if your doorbell transformer is within spec.

Unfortunately Arlo does not have a public list of compatible (or incompatible) chimes.  However, Ring does - and if a chime is incompatible with Ring, it is almost certainly incompatible with Arlo.  Their list is here: https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility...  

The NuTone models Ring says are incompatible include the following:

• IM-3303
• IM-4406
• IM-5006
• IMA-516
• L-53 Sonata
• LA-174
• LA174WH
• LA-55
• LA-52 Harmony Musical Chime
• LA-52A
• LA-52N
• LA-52NA
• LAC-55
• LBC-55
• LA55
• LAC55
• LD-49

[NewUserTX]

Thank you for the reply. It now unfortunately appears that I have a useless Arlo video doorbell. I can not return it to the store because then mounting frame was damaged as we removed it. I do wish that Arlo had made the lack of compatibility more public. I am now running into more and more people who had the same issues. I will research the transformer before totally giving up.