Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Essential Wired Video Doorbell Not Recording

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-25 12:50 PM
  • 612 Views
  • 0 Likes
  • 2 In Conversation
sulo28
Aspirant
Aspirant
‎2022-01-25 12:50 PM

Just recently, my wired video doorbell no longer records motion or manually.  When I hope the livestream, I cannot start a manual recording.  I have a subscription, i've changed the Mode and i've removed and resynced it, but it still doesnt record motion.   Any help would be very much appreciated! 

 

 

Labels:
0 Likes
Reply
Message 1 of 2
612
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-01-26 02:02 PM

sulo28,

 

Check to make sure the doorbell is still participating in your subscription plan. You can find this by logging in to your Arlo account and navigating to Settings > Subscription > Manage cameras.

 

JamesC

0 Likes
Reply
Message 2 of 2
591
Discussion stats
  • 1 Reply
  • ‎2022-01-25 12:50 PM
  • 613 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.