Arlo Essential Doorbell Wired

[Retired_Member]

Arlo doorbell is dead in 6 months. Been calling the support number for a week but not getting hold of anyone on the number or on the chat.

How to claim warranty support for a product? It's only been 6 months.

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43513823

[Retired_Member]

Thank you. 

Looking forward to hearing from the support team.

[Retired_Member]

Still waiting for a response from the support team.

[Retired_Member]

Where can I get update related to the ticket?

Nobody from support has reached out yet? Is there a place where I can see the progress on the support ticket?

[Retired_Member]

Is there a portal to check the progress on the ticket number? Nobody from support has reached out yet.

[ShayneS]

I was informed support reached out via email to the email address attached to your profile here. I have also endorsed this to a team in your region that should be following up soon as well.