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I am trying to setup arlo wireless video doorbell. I have 3 arlo cameras and a base station all with no issues.
It reads the QR and makes the success tone but then just will not discover the doorbell no matter what I do. I have tried everything.
Factory reset, guest network, connecting to home base, connecting only via wifi, wifi is 2.4gz, tried connecting it as a camera instead, app is up to date, homebase firmware is up to date, batter is fully charged.
Tried to log a ticket but the bot gives me no reference number or confirmation email. I have spent hours on this thing and it is incredibly frustrating.
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Have you tried the reset procedure spelled out in the FAQ in the support section here? Hold the small button for >15 seconds until the ring start flashing and try connecting again .
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Which base do you have? The oldest bases (3xxx) aren't compatible. It's possible it's a faulty doorbell so swapping at the store may be the fastest solution.
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