Arlo|Smart Home Security|Wireless HD Security Cameras

AVD1001 - How Do I transfer to new owners?

Reply
Discussion stats
  • 1 Reply
  • 1443 Views
  • 0 Likes
  • 2 In Conversation
Dmarieroth
Follower
Follower

How do I transfer the devise to the new owners of our home?

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@Dmarieroth wrote:

How do I transfer the devise to the new owners of our home?


Remove it from your account.  If it's the only camera you have in a subscription, make sure you cancel the subscription.

 

The new owners then need to install the app, create their own account.  Then they can use "add device" to on-board the doorbell to their account. Of course they will need to get their own subscription if they want cloud storage, activity zones, or the other subscription features. 

View solution in original post

1 REPLY 1
StephenB
Guru Guru
Guru

@Dmarieroth wrote:

How do I transfer the devise to the new owners of our home?


Remove it from your account.  If it's the only camera you have in a subscription, make sure you cancel the subscription.

 

The new owners then need to install the app, create their own account.  Then they can use "add device" to on-board the doorbell to their account. Of course they will need to get their own subscription if they want cloud storage, activity zones, or the other subscription features. 

Discussion stats
  • 1 Reply
  • 1444 Views
  • 0 Likes
  • 2 In Conversation