15% medical discount not working

[biggiesmalls]

I am trying to purchase a doorbell and I am a verified medical provider. I click the ID.me and it never applies the 15% off discount. I cant find an email or number to call about this.

[BrookeN]

I have reached out to support regarding the ID.me not working for the 15% off discount. Support will be reaching out to you as soon as possible. 

[biggiesmalls]

I missed a phone call from support. I tried to call back and that number only does outgoing calls, it cant take incoming calls. They said they would email me and to respond to the email but the email is a do not reply one. 

[BrookeN]

I reached back out to them to let them know. They should be reaching back out as soon as possible.