cannot communicate with doorbell audio after answering a call

[Doug1957]

@ Key holder cannot communicate with doorbell audio after answering a cal

[StephenB]

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@Doug1957 wrote:

@ Key holder cannot communicate with doorbell audio after answering a cal

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Is the issue that the key holder can't hear the person at the door?

Or that the person at the door can't hear the key holder?

What is the phone model (and what OS version is it using)?

[Doug1957]

The person at the door can't hear the key holder

[Doug1957]

Hi Stephen B, yhanks for.your prompt response, I'm just waiting for a reply from the keyholder

[StephenB]

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@Doug1957 wrote:

The person at the door can't hear the key holder

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One possibility is that the app doesn't have permission to access the phone microphone.

Another is that the microphone is too far to pick up the keyholder's voice - so the keyholder should probably try holding the phone up to their ear, to see if that makes any difference.

If the keyholder has a headset, then it might also be worth trying that, and see if that makes any difference.

[Doug1957]

Answer to second question 'Samsung A22 Android 12

[Doug1957]

Hi Stephen B, I've checked but I don't know how to check if the app has permission to access the phone microphone, please can you help

[StephenB]

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@Doug1957 wrote:

Hi Stephen B, I've checked but I don't know how to check if the app has permission to access the phone microphone, please can you help

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I've had an iPhone for a while - and haven't used Android 12.

Does this help?

• https://support.google.com/android/answer/9431959