Wireless doorbell no library

[Beermaster]

We have an arlo2 with 4 cameras no subscription and they keep videos in the library for 7 days. We got a wireless doorbell that came with a free 3 month subscription and it worked the same. Now the subscription has ended we have nothing in the doorbell library. Why wouldn’t it act the same as the other cameras?

[StephenB · Accepted solution]

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@Beermaster wrote:
We have an arlo2 with 4 cameras no subscription and they keep videos in the library for 7 days. We got a wireless doorbell that came with a free 3 month subscription and it worked the same. Now the subscription has ended we have nothing in the doorbell library. Why wouldn’t it act the same as the other cameras?

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The pro 2 was sold with 7 day free cloud storage.  Arlo stopped doing that on newer cameras (starting with the Ultra in 2018).  The newer ones (including the doorbeels) all need a subscription to get any cloud storage.

[Beermaster]

Thank you for the reply. So to get the doorbell to record to the library I would only need the single camera subscription as the other cameras should continue to work as they do now?

[StephenB]

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@Beermaster wrote:
So to get the doorbell to record to the library I would only need the single camera subscription as the other cameras should continue to work as they do now?

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Yes.  

The multicamera subscription isn't needed, but the extra cost would give you longer retention on the older cameras.