Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Wireless Doorbell Mounting Bracket

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Dealtoth
Aspirant
Aspirant
Model
AVD2001A

Hardware AVD2001Aer1.2, Firmware1.2.0.0_421_33e90a0_a36eaba Upon installation, the mounting screws for the mounting bracket just slipped through the Mounting bracket Holes. I then went and purchased washers and new larger screws to replace what came with the Doorbell. So the new screws worked! Suggestion Replace the small screws before mounting. This could actually help Thieves pull it off the wall!

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free
JamesC
Community Manager
Community Manager

Dealtoth,

 

The included screws should be the appropriate size to securely mount the bracket. Could you provide a screenshot of the screws you received next to the mounting bracket?

 

JamesC

Dealtoth
Aspirant
Aspirant

I went out and bought a washer and slightly bigger screws. The other screws just came out when you gave a pull on the Arlo not hard pulling either, I fix the problem I'm just wanting a Replacement battery for it now since it needs to be recharged!   Thank you for the Reply back!

Model: AVD2001 | Arlo Essential Video Doorbell Wire-Free
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