Wire free doorbell avd2001 & recording

[Bchappers]

I have a wire free door bell, with a secure single camera storage account. 

I've lost the ability to record events and just keep getting a message that I've found a premium feature. 

I'm unable to add record in the motion option as it is greyed out. 

Anyone any ideas please? 

[StephenB]

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@Bchappers wrote:

I have a wire free door bell, with a secure single camera storage account. 

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Have you checked that the doorbell is still showing up in the subscription plan?

[ShayneS]

Hi @Bchappers 

Can you restart your doorbell from the Arlo app and test again.