Verisure - Arlo Disconnect Request

[esotheone]

My verisure subscription ended and I am not renewing it because of cost. I am not able reach my verisure account since subscription is over. However my arlo account is still somehow  connected to my verisure account and because of this I am not able to delete arlo device in arlo account for reinstalling to solve traditional chimne problem. I have sudden not working chimne issue. Any idea to solve this? Verisure is not helping…

[BrookeN]

Can you please dm me a callback number as well as a good number to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[esotheone]

I could not find dm link. You can call me via +

[StephenB]

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@esotheone wrote:

I could not find dm link. 

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The envelope icon is at the top right of the forum page.

If you do not see it, then go into the profile settings and make sure the feature is enabled.

[jguerdat]

And NEVER post private information on the internet. That should have been drilled into everyone by this point.

[esotheone]

Thanks. Now, can you just help for the issue I reported?

[jguerdat]

No, because I'm just another user here, as is @StephenB and we don't work for Arlo. Use @BrookeN as your contact as posted above.

[BrookeN]

@esotheone I have provided this information to support, they will be reaching out to you as soon as possible.