Arlo|Smart Home Security|Wireless HD Security Cameras

Payment questions

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dacpremium
Follower
Follower

I have issue with payments, I have been charged on monthly basis for almost 2 years and even charged as annual subscription as well, so charged on both options. 

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jguerdat
Guru Guru
Guru

Have you contacted support? Use the app to go to Settings, Support and choose a camera. Scroll down to Contacts to start the conversation.

 

@JamesC , @ShayneS , @BrookeN  may be able to help, too.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @dacpremium 

 

I escalated this for you and Support will be reaching out as soon as possible.

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