Arlo|Smart Home Security|Wireless HD Security Cameras

Payment questions

Reply
Discussion stats
  • 2 Replies
  • 254 Views
  • 0 Likes
  • 3 In Conversation
dacpremium
Follower
Follower

I have issue with payments, I have been charged on monthly basis for almost 2 years and even charged as annual subscription as well, so charged on both options. 

2 REPLIES 2
jguerdat
Guru Guru
Guru

Have you contacted support? Use the app to go to Settings, Support and choose a camera. Scroll down to Contacts to start the conversation.

 

@JamesC , @ShayneS , @BrookeN  may be able to help, too.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @dacpremium 

 

I escalated this for you and Support will be reaching out as soon as possible.

Discussion stats
  • 2 Replies
  • 255 Views
  • 0 Likes
  • 3 In Conversation