This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- English
- /
- Doorbells
- /
- Arlo Video Doorbell Wire-Free
- /
- Home security system with 2 sensors and wireless d...
Home security system with 2 sensors and wireless doorbell
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just bought the subject system and having an issue setting up a friend (wife) on the app to arm/disarm the unit. It doesn't look like she is able to do that. Arlo's customer service sucks. you can't talk to a live person.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@psu309 wrote:
Just bought the subject system and having an issue setting up a friend (wife) on the app to arm/disarm the unit.
This suggests that might not be possible:
I'm tagging @JamesC to confirm, since the KB article might be incomplete.
If the doorbell camera isn't shared either, then check to see if the invite is accepted from your account. If it isn't, then have your wife click on the "create account" link in the invite on a PC. That will open the browser to my.arlo.com. From there, just log into the account (since it already exists). FWIW, accepting the invite on a phone/tablet often doesn't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I saw that link too. She created an account and downloaded the app. It shows accepted on my phone. What good is her having the app if she can't arm/disarm the system if I'm not there. It's dumb.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I almost want to send back everything just because I can't talk to a live person.
-
Arlo Mobile App
152 -
Arlo Smart
47 -
Before You Buy
101 -
Features
176 -
Installation
227 -
Online und mobile Apps
1 -
Troubleshooting
630