Essential Wire free video doorbell AVD-2001 - "Arlo not responding" on Echo Show

[CindyLouWho68]

Brand new Essential Wire free video doorbell AVD-2001. Most times when activated Echo Show 8 cannot connect to video. Announcement comes through, but cannot get video. I have 5 other Arlo Pro2s and have no issue accessing video from them. I've already lowered resolution as found in another discussion. 4 out of 5 times "Arlo not responding". It's bead enough the video doesn't automatically appear like my Ring doorbell did, but not I can't even get it show up on demand. Good thing I've got 3 free months of Arlo secure. 

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.