Doorbell rings phone upwards of 30+ minutes after button press

[marshallbu]

Has anyone had the luxury of getting ghost phone calls from your doorbell long after someone has pressed it?

We've had deliveries ring the doorbell, hear our wired chime but not the fantastic Arlo chimes.  Then out of no where, sometimes up to 30-40 minutes later, all Arlo chimes ring and the incoming call from the doorbell trigger.

My experience thus far has me very tempted to go back to something that "Rings" correctly when used.

[MDolsen]

I dont fully understand the question. Both our phones started ringing as they got the notification = they both had internet. And for that to happen, the doorbell must have had internet. Since the Chime on the same WIFI, it also must have had internet.

[MDolsen]

Hi,

do you have any updates on this? I’ve answered your colleague Jeffrey Navarrosa 2 times without getting any respond. The chime is worse then ever and the delay happens almost every time now 8/10 times more or less.

[MDolsen]

22.04.2024 your development team were looking into my issue. Jeff at L3 support has stopped responding as well…

What is going on? Where is the solution?

Where is the «VIP» support whenever you have a subscription to Arlo?

[BrookeN]

@MDolsen I have reached out to Jeff to get a hold of you. He will reach out as soon as possible.