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Chime 2 going offline randomly

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Wadams210
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Follower

Having real issues with connecting my chime 2, then once connected it disconnects itself after a day or so.

Main issue is my Wi-Fi network doesn't pop up when searching, so have to manually enter it, many tries later it connects, but then decides to disconnect a day later, very irritating.

I've reset multiple times, tried different plugs etc. I have a 5ghz network and 2.4ghz, I've made sure it's running off the 2.4ghz as my video doorbell is.

Any advice gratefully received.

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ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

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