Arlo doorbell Microphone stop working

[Deron]

Had my doorbell over a year and recently the microphone stopped working, just a hissing sound. Contacted Arlo and was told nothing they can do I have to buy a new one. Absolutely a disgrace paying for a service that doesn't work and no one cares. I'm cancelling my subscription as it's no use to me now. Come on Arlo fix up, give better product and services please.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.

[Deron]

I got an email stating someone would contact me, and I haven't received any further correspondence. I am very disappointed with the level of service provided by Arlo.  Arlo Wire Free