Arlo|Smart Home Security|Wireless HD Security Cameras
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PaulsAcct
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When will this doorbell camera support the base station? It says coming soon on the site but when?

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JamesC
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Community Manager

StephenB,

 

I've requested an update for the arlo.com comparison tool.

 

Thanks,

JamesC

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StephenB
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@PaulsAcct wrote:

When will this doorbell camera support the base station? It says coming soon on the site but when?


Where are you looking?  It is already compatible with the VMB4000 base. https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

 

Arlo added this support in December 2021.  https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/AVD2001-Won-t-discover-in-App/m-p/184308...

PaulsAcct
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I'm looking here: https://www.arlo.com/en-us/compare?cgid=doorbell

So then if it's compatible with the base station I can get 7 days of recordings by default without the Arlo subscription?
StephenB
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@PaulsAcct wrote:
I'm looking here: https://www.arlo.com/en-us/compare?cgid=doorbell

@JamesC: - looks like this needs to be fixed.

 


@PaulsAcct wrote:
So then if it's compatible with the base station I can get 7 days of recordings by default without the Arlo subscription?

No.  Old cameras included 7 days of free cloud recording as part of the sale - not the base stations.

 

Arlo stopped offering this on the newer cameras (and video doorbells) starting with the Ultra in 2018.
 

JamesC
Community Manager
Community Manager

StephenB,

 

I've requested an update for the arlo.com comparison tool.

 

Thanks,

JamesC

Redfox6677
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