Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo 2K Doorbell - Unable to connect within Homekit

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Bilsky805
Aspirant
Aspirant

Spoke with Arlo Support today on why I cannot connect my Arlo 2K Doorbell (VD4001-100NAS). Was updated with this device is not connected to homekit yet and was disappointing to hear as the HD version can connect. Hoping Arlo makes this software update soon

 
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BrookeN
Arlo Moderator
Arlo Moderator

The feature should be available for the Essential 2 doorbell by the end of the month. 

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wasihales
Aspirant
Aspirant

I spoke with Arlo support about my Arlo 2K Doorbell not connecting to HomeKit. I was told it’s not supported yet, even though the HD version works with HomeKit. Hoping Arlo releases a software update soon to enable this feature.

Formsguy2
Aspirant
Aspirant

Same!!!  I updated from the original Arlo Essential doorbell that would work with HomeKit only to find this newer and more expensive version than the HD does NOT. Makes NO sense. Get with the program Arlo. All my other Pro2 cameras work with HomeKit. That was the whole point of me selecting Arlo in the first place. Definitely a step in the wrong direction. 

BrookeN
Arlo Moderator
Arlo Moderator

The feature should be available for the Essential 2 doorbell by the end of the month. 

Bilsky805
Aspirant
Aspirant

Is there an update? I tried to connect to Homekit and still no luck.

BrookeN
Arlo Moderator
Arlo Moderator

The doorbell has to be synced to the basestation for the Homekit to work. Is your doorbell synced to the basestation?

Bilsky805
Aspirant
Aspirant

Yes. Are you saying they fixed the issue and it should work now?

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