Alexa connection

[Ece1]

How do I connect my vdb wireless to Alexa? It says connected but I get nothing.

[ShayneS]

What have you tested so far while connected to the Alexa device?

[Lutherite]

I am working on this issue too. 

[ShayneS]

@Lutherite 

Can you provide more details regarding that you are experiencing?

[Lutherite]

 I have been unable to connect the video doorbell to the Home station or directly to the Wi-Fi. It does not register be fully wired doorbell. I changed the name of the Wi-Fi and password to get rid of any special characters or spaces as previously suggested.
Also, I have been unable to use my Alexa dot as the chime/announcer when setting up the video doorbell.

[ShayneS]

@Lutherite 

Is this with a 2.4Ghz network? Can you try removing and re-installing the Arlo app and factory reset the doorbell before onboarding.

[Lutherite]

 I can’t seem to find any specifics but this. 

I heard a click-sound from the doorbell when I tried to scan the QR code tonight. No “bell or announcement” from the Alexa dot nearby. Also, I was bypassing the home station and going directly from doorbell to the internet. 

[StephenB]

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@Lutherite wrote:

 I can’t seem to find any specifics but this. 

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Do you have access to the router settings?