aria_directpost_error_6003

[Jwilson3118]

Trying to purchase a subscription so my doorbell will record again. But every time I try to agree to charge I get this code “aria_directpost_error_6003” or it says payment method absent. What am I doing wrong 

[BrookeN]

This behavior has been resolved. If you are still seeing this error, please reach out to me directly. 

[sk97]

how do we reach out to you directly?

[BrookeN]

@sk97 are you getting that exact aria_directpost_error?

[BrookeN]

@sk97 I received your message and have reached out to support. They will be contacting you soon. 

[sk97]

this internal error continues to prevent me from updating my subscripton payment!!  no live agent will address this issue!  this forum is of no help!

[sk97]

no one has helped with this and it has been several days - when gave a number to call - i never received a call!

[BrookeN]

@sk97 I reached back out to support, they should be contacting you soon as possible. I do see they reached out on the 10th of December, however it still was not resolved. If you do not hear from anyone by Monday, please let me know. 

[sk97]

monday is not good enough!  there needs to be a way for me to directly contact someone.  three times now I \have waited for a call at an arranged time and it doesnt't happen!!  your customer service is attrocious!   our security system will be cut off if this is not resolved today!  actuallyy i believe it has already been compromised - because i cant seem to get into any online chat!  why cant you have a number to call?

[BrookeN]

Were you able to speak to someone from support, was this resolved?