Subscription purchase charge, but doesn't appear on my arlo

[Kimmie89]

Hello I have recently followed through the steps of my new arlo doorbell. I purchased a subscription in 3 different transactions which charge my bank. But it still says to purchase a subscription in my arlo app. Please help

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.