Arlo Doorbell (2nd Gen)

[Kruz219]

I replaced my Arlo Video Doorbell (1st Gen) with the 2nd Gen. I went through all the instructions for the "wired" option. Have had to remove and charge the camera twice within a week. Everything works fine, video, audio and doorbell (mechanical). Why is this camera not holding a charge if it does indeed have the "wired" option? Now, I have to take it down again to recharge (3rd time) and it won't charge at all with an Arlo charger and cable. ??????????

[BrookeN]

I have reached out to support regarding the 2nd generation doorbell. They will be reaching out to you as soon as possible. 

[Kruz219]

Thank you.

[almightyblk]

Any response back? I also upgraded from the previous gen which was wired and I'm confused as to why this one is showing a battery (currently 88% down from 100%) despite being wired, just like my previous gen doorbell...

[StephenB]

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@almightyblk wrote:

Any response back? I also upgraded from the previous gen which was wired and I'm confused as to why this one is showing a battery (currently 88% down from 100%) despite being wired, just like my previous gen doorbell...

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There is a charging threshold (I don't recall what it is, but it is lower than 88%).   The goal for that is to maximize the battery life.