Arlo|Smart Home Security|Wireless HD Security Cameras

Alro video doorbell 2nd gen stopped recording?

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GabrialH
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Aspirant

I have my doorbell camera setup wireless and the sensitivity turned all the way up with activity zones set. 2 days ago it stopped recording and sending me motion alerts. I've gone through and deleted all the old alerts and recordings and did a motion detection test. It lights up only when I'm less than 10ft away. I tried walking right in front of the camera to trigger the alert but nothing. I can view the live feed but it won't alert and record motion alerts.

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GabrialH
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Aspirant

Yes I have it set up for auto pay and it shows the payment went through. I checked the app and it said subscription active. I wound up resetting the whole camera and it seems to have worked.

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jguerdat
Guru Guru
Guru

Did you check your subscription status? The trial sub may have expired so you'd need to purchase an appropriate plan.

GabrialH
Aspirant
Aspirant

Yes I have it set up for auto pay and it shows the payment went through. I checked the app and it said subscription active. I wound up resetting the whole camera and it seems to have worked.