iOS App notifications stop when system logs out
I don't know that I've ever left the app open long enough for it to log out. It will timeout but not log out. If logged out, the app isn't working in the background so can't supply push notifications. If you just swipe it away, it's backgrounded.
It usually happens to my wife's phone where she somehow gets logged out and has to log back into her account. When this happens the geofencing is broke while she's logged out - and while she's home we will suddently get a million notifications of recordings signaling that we need to log her back in....
One more wonky unexplainable issue with this system..... i have about 5 different mystery scenarios I'm actively trying to troubleshoot - including direct storage access literally disappeared as an option for me.
Can you update to the latest iOS 14.2 & test again? Are you sure no one else is logging in to your admin account on another device? This would cause you to be logged out as well.