Arlo library is not updating from prior evening even though there was activity? Happens on app & web

[Schoenta]

My Arlo library (whether I view on the mobile App or on a desktop) is not updating from prior evening even though there was activity. Any advice?

[jguerdat]

Do you have a subscription? Do you have local recording enabled to see if anything is there? Have you been getting notifications? Have you checked your Smart settings (this is where local recording would be useful since it will get all videos while the servers determine if your Smart settings allow them to keep or discard videos)?