can't add PVR to urlo ultra

[KennethT]

i added 2 ultra camera kits to  my current arlo pro 2 setup. i activated the 1 year free plan BUT when i tried to add PVR to one of my camera i get stuck the last step of checkout. When  i click on check out nothing happens. i have tried using 3 different credit cards and still the same.  anyone has the same problem?

[KennethT]

correction. on the last page when i press "complete payment" nothing happens. 

i included updated pic

[StephenB]

Do you have an ad blocker running?  If you do, you might want to disable it for the arlo site.

Generally you need to contact Arlo support on subscription problems: https://www.arlo.com/en-us/support/contact.aspx

[KennethT]

no ad blocker. i have tried from Android APP. chrome and edge browser. all same issue. 

[StephenB]

---

@KennethT wrote:

no ad blocker. i have tried from Android APP. chrome and edge browser. all same issue. 

---

Then you'll need to try support.

[JamesC]

KennethT,

I will reach out to you in a private message to gather more information.

JamesC

[KennethT]

thanks just replied ur message