Arlo|Smart Home Security|Wireless HD Security Cameras
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Will the Free Premier subscription transfer if I resell my Arlo Ultra kit?

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GoPokes15
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‎2019-08-16 07:52 AM

I'm planning to re-sell this kit as I'm moving.  The free premier plan has already been activated for a few months, will the remaining term be transferrable or can the new owner select the 1 yr plan when they activate the hub?  Thanks!

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JamesC
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‎2019-08-16 09:07 AM

GoPokes15,

 

The included plan is not transferable and can only be claimed the first time the kit is set up. The new owner would need to purchase a subscription plan to receive Arlo Smart Premier.

 

JamesC

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JamesC
Community Manager
Community Manager
‎2019-08-16 09:07 AM

GoPokes15,

 

The included plan is not transferable and can only be claimed the first time the kit is set up. The new owner would need to purchase a subscription plan to receive Arlo Smart Premier.

 

JamesC

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