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I can’t change the angle despite I try to change the settings? It stays at 155?
See attached and notice no change in picture despite different settings. It happens on both cameras.
Help.
Solved! Go to Solution.
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We appreciate everyone's patience about this. This issue should now be fixed on Arlo iOS app's latest version, which is version 3.1. To read more about the latest version, see here: Arlo Mobile App 3.1
Note: This release will be available to a small number of users over the next few days. We expect all users to have the update available for download by 03/25/2021.
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Have you attempted to change it via the web access ?
and/or reset the camera .
Morse is faster than texting!
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I have tried to ‘remove’ the camera but not reset. I will try that later.
The funny thing is that it worked some month ago?
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@Dsv5 wrote:
Hi. Thanks for your suggestion. I try to change via the Arlo app (iPhone). Not sure what you mean about ‘Web- access’?
The web access is the web page my.arlo.com It is pretty much the same as the app.
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Unfortunately it didnt help. Stil no change in video angle despite reset and back to factory settings.
I guess I have to accep the current settings. I am however still confused why it worked when I got the Hub and cameras. I suspect an firmware update.
Interested to hear if anybody else have the same issue as I.
Thanks
Best, Allan
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The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.
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We appreciate everyone's patience about this. This issue should now be fixed on Arlo iOS app's latest version, which is version 3.1. To read more about the latest version, see here: Arlo Mobile App 3.1
Note: This release will be available to a small number of users over the next few days. We expect all users to have the update available for download by 03/25/2021.