VBM4500 no longer recording in the app with no notification with motion

[TahitiBlu]

Trying to find the resolution that this person had. This is now happening to me. I am certain that this is the same thing kalasoft Went through

Star

‎2022-01-22 06:04 AM

"I've had the Arlo cameras/smart hub for over 4 years and never, I repeat... NEVER has there been a charge to record/hold recordings within my account/cloud. Now, I see no saved recordings and just now see there is a monthly fee just to save/hold video clips for viewing. When did this take effect and why? I've used this less then effective camera system for over 4 years because, 1) I purchased it knowing there was no monthly subscription and 2) because it was a Netgear product. I continued using the Arlo system well past purchasing another security camera system because there was no subscription required."

[StephenB]

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@TahitiBlu wrote:

Trying to find the resolution that this person had. This is now happening to me. I am certain that this is the same thing kalasoft Went through

Not if you have Ultra cameras.

Kalasoft had old models that were sold with free 7-day cloud storage.  The Ultra (like all the current models) doesn't have that - a change made 5 years ago.  Cloud recordings with that camera require a subscription.

You should be receiving notifications if the cameras are armed.   But you won't see recordings.

FWIW, Kalasoft was affected by an Arlo Cloud issue, which Arlo resolved.