Token reset for homekit please.

[DannyUK]

Hi, 

My arlo Ultra cameras have stopped working in Apple Home and reading through the forum it seems that I need to ask for a token reset to get it working again, could you please let me know what you need to do this please.

Thanks!

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[DannyUK]

Hi James

Thanks for that but unfortunately, no success.

There are 2 hubs on my account so perhaps you sent the token to the other one?

Could you please send a token reset to the one that has a serial number ending A89 and is the one with 2 cameras on it currently.

Appreciate the help, thanks.