Arlo|Smart Home Security|Wireless HD Security Cameras
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Smarthub Restart Button Greyed Out

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Aspirant
Aspirant

I have two smarthubs to connect front door and backyard cameras respectively. One is from Arlo Ultra, the other one is from Arlo 3. However, the 'restart' button in smarthub of Arlo Ultra is always greyed on Arlo app, and it is good if I login through web browser. The other one (smarthub of Arlo 3) is good. Can somebody tell me why this happens? Thanks.  

Model: VMB5000 | Arlo Ultra SmartHub
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Arlo Moderator
Arlo Moderator

Hi @deman00789

 

Do you happen to have a screenshot of this greyed out button? 

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