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Recordings freeze after 7-12 seconds

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  • ‎2021-01-13 09:37 AM
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castortroy86
Aspirant
Aspirant
‎2021-01-13 09:37 AM
The last couple days I noticed the recordings starts to freeze after 7-12 seconds. After a few seconds they start again losing a few seconds. If I move the play throttle back I can limit the loss to about 1 second. Why is This happening now?
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JessicaP
Arlo Moderator
Arlo Moderator
‎2021-01-14 07:39 AM

Hi castortroy86,

 

Try removing the battery from your Arlo Ultra camera and have it closer to the SmartHub/Base Station as a test to see if that helps.

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